Because we strive for satisfied customers, here are a few things to know before you purchase through us online:

  • We will check stock on your order BEFORE we approve your payment.
  • If in stock, orders will take 10-14 days delivered.
  • If your item is NOT in stock, we will contact you and ask if you would still like to proceed with the order with the given ETA.
  • You can cancel your order within 24 hours of your purchase.
  • We have provided the best photo representations and a Pantone reference for our rugs. Slight variations should be kept in mind.  
  • If you have any questions regarding a particular item, please feel free to call us at 310-855-1005